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Payments made using your checking or savings account, commonly referred to as ACH payments, will be free of charge to the taxpayer. Payments made using your credit or debit card are subject to a convenience fee of 2.85% added to the amount of the payment.
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The cost to process an ACH payment is actually less than processing a paper check, therefore there is no need to recover additional costs. Credit and debit transactions are processed through Visa or Mastercard. Visa and Mastercard charge a fee to the merchant (Canton Township) for using their product. This fee, called an interchange fee, plus a handling fee for Invoice Cloud, makes up the 2.85% convenience charge.
Invoice Cloud is a web‐based, electronic invoice presentment and payment company that Canton has partnered with to provide faster, more convenient billing services to our residents. By automating billing and collections, residents can click and pay online while helping the environment and reducing clutter in their home or workspace.
No, account numbers vary for the different bill types (i.e. water bills and tax bills).
Yes, a one‐ time registration is required for each bill type in order to access the resident portal. You need to register for each of the bill types and accounts you wish to pay online. If you own two or more parcels or have multiple utility accounts, you will need to register for each parcel (address) for property tax and each utility account. Once the initial registration process has been completed for each of your accounts, viewing and paying future invoices will be in place.
Note: Although you may use a different email address for each bill type account, we recommend using the same email address so that email notifications of bills due and payments made are always located in the same place.
Yes, each bill type operates independently. When you sign up for Auto‐Pay, you will be asked to select which bill type you want to put on Auto‐Pay.
When paying your tax bill, choose “Summer Tax” or “Winter Tax” then enter your parcel number (with dashes) and last name. A quick, one-time payment can be made without registering or you can create an account to enjoy more features like setting up automatic payments, saving payment information for later use and viewing history. When using Invoice Cloud, be sure your bank routing number and account number are correct. Incorrect numbers may result in your payment being returned and fees charged to your account. Once you make your payment, you will receive an email confirmation with the payment amount and payment process date.
Paying online with a credit/debit card or electronic checks gives you the flexibility to pay how and when you want. It saves you the trouble from writing and mailing a check or driving by our office. In addition, for a faster payment experience, you may choose to store your information for future use.
NO, registration is not required for “One Time Payments.” However, registering will allow you to view prior history, set-up automatic payments and store payment information for future bills.
Invoice Cloud is user friendly and accepts multiple forms of payment such as American Express, Visa, Discover, Master Card, Pay Pal, Pay Pal Credit, Venmo, Apple Pay and Google Pay. Please note, a service fee of 2.85% of the payment will be added to all credit and debit card transactions. There is no service fee for electronic check payments (ACH/EFT).
Yes, an email address is required for payment confirmation. A payment receipt is sent via email.