Can I cancel a payment after I’ve entered it?
On ACH payments (checking or savings), a payment can be canceled before 5 pm. That is when our batch settles. A customer can return to the payment page and click on the Payment Inquiry button at the bottom of the page. They’ll need to enter their confirmation number and email address. They’ll then have the option to cancel the transaction if the batch hasn’t settled. On credit and debit card transactions the settlement process is real time. They automatically settle. Therefore there is no way to cancel the transaction.

Show All Answers

1. What is the cost to the taxpayer for utilizing this service?
2. Why do I have to pay a convenience fee for credit and debit cards but not for ACH payments?
3. Why would I want to pay by credit or debit card and pay an extra fee?
4. Can I pay with a credit or debit card at the Treasurer’s Office?
5. Can I schedule a payment for a future date?
6. Will my login for making water payments work on the tax program?
7. Can I cancel a payment after I’ve entered it?
8. What is Invoice Cloud?
9. Is there one account number for all of my bills?
10. If I've already registered with Invoice Cloud to pay my water bill, do I still need to register to pay my tax bill?
11. Can I put my utility bill on Auto-Pay, but keep my property tax as a scheduled payment?
12. How do I pay my property taxes with Invoice Cloud?
13. What are some of the benefits of paying a bill online?
14. Do I need to register with Invoice Cloud to pay my taxes?
15. What forms of payment does Invoice Cloud accept?
16. Do I have to enter an email address to make a payment?